Customer Satisfaction Survey
In return for a few minutes of your time, you could win a 36-choc box of our wonderful chocolates! Please answer the following questions, and click the button at the bottom of the page.

Excellent

Good

Acceptable

Poor

Don’t Know

Quality of our chocolates

Range of chocolates available

 

Quality of our Gift Wrapping options

Choice of Gift Wrapping options

 

Overall Range of products offered

Value for money

 

How Easy is our Website to use?

Helpfulness of Customer Support staff

 

Speed & Promptness of Delivery

Condition of Chocolates when they arrived

 

Content of our Monthly Newsletter

 

Yes

No

Don’t Know

Would you tell your friends about our service?

 

Chocolate Slabs

 

Bars of Swiss Chocolate

 

Larger boxes - eg a 50-choc ballotin

 

Luxury English chocolates

 

Organic Chocolates

 

Other Continental Chocolates

 

Fairtrade Chocolates

 

Novelties for Children

 

Diabetic Chocolates

 

Gift Vouchers to spend on our website

 

Gluten free Chocolates

 

Greetings Cards (sent with chocolates)

 

Other Confectionery (eg Toffee, Nougat)

 

Customer loyalty / rewards scheme

Which of the following would you buy from us, or be of interest to you? - please tick all that apply

Do you have any comments:
about our Service,
suggestions for New Products,
or New Flavours of Chocolates?
                                    

Your email address:

 We need this to tell you if you win our prize draw.
If you do not want to give us your email, we will still read your comments, but you will not be entered in the draw.
We respect your privacy and never share your details with anyone else.

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How would you rate our products and service?