Hi

Hot Weather? - No Sweat!:
All our boxes are well insulated against extremes of temperature, and our No-Quibble Guarantee even applies if your chocolates should be unlucky enough to melt in transit - just send them back for an immediate refund or replacement!

Did You Know?
Chocolate should not be kept in the refrigerator, because it is too cold and humid, and chocolate easily absorbs smells and flavours from the other foods. Chocolate straight from the fridge does not melt in the mouth, so lacks its full flavour. The ideal temperature for storage is 15-20°C (60-68°F). If chocolate gets too warm, the cocoa butter can separate and come to the surface causing a greyish white "bloom" - but this does not affect the flavour, and the chocolate is perfectly safe to eat.
Our chocolates are stored and packed in an air-conditioned environment, to ensure that they are always fresh and in perfect condition.

Further Improvements to our Site...
We have now introduced a fast lookup system for UK delivery addresses:

Simply enter the postcode and house number, and we will complete the full postal address for you - it's quick, simple, and helps to avoid mistakes.
If you don't know the postcode, you can enter the details you do know, and we will find it for you!

We hope you will find this makes our site easier to use - but please feel free to let us know what you think, or if you have any problems using the new system!

Tell us what you think of our service...
We love to hear from our customers, and are always looking for ways to improve our service. If you have any comments or suggestions, just hit the reply button and drop us a line!
   Thanks
     Vicky

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